Legal Services

Legal Services  

Overview

You're more likely to need legal services than to be hospitalized. Yet, while most people have medical insurance, they have no safety net to handle legal events in their life. With MetLaw®, you can obtain services from attorneys in much the same way as you do from the doctors who participate in your medical plan.


MetLaw provides access to a network of participating attorneys for help with a wide range of legal matters, such as:

  • Wills and Estate Planning
  • Family Law (Name Change, Adoption)
  • Consumer Protection (Auto Repair, Consumer Fraud)
  • Juvenile Court Matters (Includes Criminal Matters)
  • Debt-Related Matters (Bankruptcy, Tax Audits)
  • Home and Real Estate Matters (Purchase or Sale of a Home, Security Deposits)
  • And more!
Enrollment

Enjoy life.  Worry Less.

 

To enroll, contact the Henkel Benefit Admin System or call the number below:

Tell Me More

 

As a new hire, you can enroll within 60 days of your benefits eligible date. Outside of your new hire enrollment period, enrollment is limited to the company's annual enrollment period. $19.25 per month, via payroll deduction, covers you, your spouse/domestic partner and dependents.

Contact Us

 Address
Mercer Voluntary Benefits
12421 Meredith Drive
Urbandale, IA 50398
 Phone
1-866-795-4268
 Hours
 M-F 9a-6p ET
 Email
customer.service@mercer.com

How It Works

FAQs

Answers about the plan, including eligibility, options, enrollment, customer service and more.
  • Who is the provider?

    Hyatt Legal Plans, a MetLife company, is the country’s largest provider of legal voluntary benefits, serving three million people at more than 2,000 organizations, including 180 Fortune 500® companies. We have more than 39 years of experience in employee legal services and are committed to providing excellent care to our plan members, sponsors and network attorneys.

  • How can this help me?

    Have you ever wished you had an attorney in the family? Someone who could:

    • Send a letter to an auto dealership and get them to fix your car right.
    • Call the credit card company so they’d erase a disputed charge on your account.
    • Could review contracts related to a home purchase or sale.


    Now you can get something even better with your legal insurance benefit. This benefit puts a team of attorneys on your side … ready whenever you need help on legal matters or financial issues. That means you can have an attorney draw up a will. Have a lawyer defend you for a traffic matter. Even get a legal opinion on what to do about a neighbor’s fence that’s sitting on your property—and it’s all covered under your legal insurance benefit. Sound too good to be true? It’s not.

  • Who is eligible?

    You, your spouse and qualifying dependents are eligible. 

  • What’s covered?

    For a full listing of what is covered, please refer to the plan certificate or call Hyatt Legal Plans at 1-800-821-6400 from 8:00a.m. to 8:00p.m. Monday-Friday, Eastern Time.

  • Are there any exclusions?

    The plan covers most personal legal services. The following matters are excluded from coverage:

    • Employment-related matters, including company or statutory benefits
    • Matters involving your employer, MetLife and affiliates, and Plan Attorneys
    • Matters in which there is a conflict of interest between the employee and spouse or dependents in which case services are excluded for the spouse and dependents
    • Appeals and class actions
    • Farm matters, business or investment matters, matters involving property held for investment or rental, or issues when the Participant is the landlord
    • Patent, trademark and copyright matters
    • Costs or fines
    • Frivolous or unethical matters
    • Matters for which an attorney-client relationship exists prior to the Participant becoming eligible for plan benefits


    Please Note: You are encouraged to use the plan to resolve as many legal issues as possible, even if they are pre-existing matters. The only pre-existing matters that are not covered are those for which you have retained an attorney before becoming eligible for plan benefits. This is necessary to protect the existing attorney-client relationship.


    Please refer to the plan certificate for additional details.

  • What attorney can I use?

    You'll have access to a nationwide network of more than 14,000 participating attorneys from which to choose. Network Attorneys have an average of 25 years or more of legal experience and have met stringent selection criteria. If you stay within the network, covered legal services are provided with no additional attorney fees. You also have the flexibility to use an out-of-network attorney and get reimbursed for covered services according to a set fee schedule.

     
    Visit Hyatt Legal Plans to find a Network Attorney near you.

  • How is the attorney paid?

    Attorneys' services for covered legal matters are fully paid for by the plan except for excluded matters and third-party fees. When services are rendered for covered matters, you do not receive a bill for the Network Attorney and they do not complete a claim form. All billing and payments are handled directly between the Network Attorney and the plan.

  • What if my employment status changes?

    You may continue coverage by electing the option of portability when you no longer qualify as an eligible employee of the Policyholder or as a Member of the group to which the Plan is issued. You must apply for portability within 30 days of your last day of employment. Portability coverage will take effect, subject to payment of the initial premium, as of the date your coverage under the group policy terminates.

Group Legal Plans offered by Hyatt Legal Plans, Inc., Cleveland, Ohio. In certain states, the plans are provided through insurance coverage underwritten by Metropolitan Property and Casualty Company and Affiliates, Warwick, Rhode Island.

Mercer's Role & Compensation

Details of Mercer disclosure of the compensation.